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    Enhance your Customer Experience

    Infinia’s mobile wallets are made to be very ADAPTABLE to ensure a comfort level of interaction with them. They are thus designed to be in sync with the latest in digital networking media - social media, new adaptations in mobile technologies to bring the best solutions with the most updated tech tools. It provides the edge to stay above competition.

    The solutions keep one abreast with the latest technology like social networking banking or hashtag banking, creating the differentiating factor to stay above competition posed by technology operators and other financial service providers. One can connect with the younger and upwardly mobile customers.

    CASE STUDIES

    Axis Bank - Ping Pay

    Axis Bank joined hands with Infinia to create a multi-social payment solution – a mobile wallet known as Ping Pay. The platform expressed the Bank’s loyalty to its customers by syncing banking transaction processes into the current lifestyles of customers, rather than providing a new alternative to customers. Ping Pay allows transfer of money, recharge of mobile cards for both Axis and non-Axis Bank customers, through social and messaging channels like WhatsApp, Facebook, Twitter, E-mail and Phone Contact lists. Being a Bank, security of transactions was ensured by Axis and Infinia. The program not being restricted to Axis Bank customers, opens the possibility for participation, along with its simplistic design to interact. It also adds the differentiating factor to the Bank amongst its competitors.


    Axis Bank - Twitter Banking

    Infinia was a partner to Axis Bank in offering its customers the advantage of a multi-social payment solution through social media platform – Twitter. The Axis Bank Twitter Banking App empowers Axis Bank customers to access their Mini Statements, be informed of their Bank Balance, recharge Prepaid, DTH and Data Card through Twitter. The platform syncs the demands of banking transactions like security, real-time notifications and prompt results with the convenience of consumer lifestyles, ease of interaction on a virtual platform. It gave Axis Bank the advantage to connect with a larger audience and in creating a differentiating edge for itself amongst its customers and competitors. Axis Bank took a step further in inspiring loyalty with its customers.


    Axis Bank - Lime

    Infinia aligned technology and mobile wallet solutions in an innovative manner for Axis Bank’s Lime mobile wallet. Lime lives up to its promise of ‘Life Made Easy’, with solutions that simplify payment needs. Lime pushes the envelope to offer not only payment solutions but possibilities of opening a bank account, shopping and comparing products, making offline merchant payments through ‘NearPay’, tracking spends and account balances, rounding-off bills with the PiggyBank feature. Creating Lime meant rendering it with versatility and the most updated solutions offered by technology to meet growing consumer demands. The app makes it easier to share expenses and transfer money. Its insta credit feature allows real-time loan processing. With its canvas of multiple solutions integrated within a single app, Lime has underlined the possibilities with innovation for a global customer. Lime exemplifies a way forward in building sustained and holistic customer associations.