Infinia Sponsors the Middle East's Customer Festival Awards Published-Nov 18, 2014
Infinia Services & Solutions was the title sponsor for the Middle East's Customer Festival Awards that took place at the Conrad Hotel on 18th November 2014. Leading brands from across the region were nominated and awarded for their achievements in customer loyalty and for creating unique customer experience.

"We are delighted to have sponsored the Customer Festival Awards, the Middle East's largest event dedicated to customer-centric marketing and customer engagement - an event that brings together top-tier companies to recognize their contribution to the industry. This is our second year sponsoring the coveted event and we look forward to an endearing association over time," Prashant Khattar, Founder and Managing Director of Infinia Services & Solutions said.

"Businesses are commended for their efforts in serving customers by creating unique, personalized and memorable experiences that enhance customer loyalty and in-turn build lasting relationships throughout the customer journey." Mr. Khattar added.

Qatar National Bank (QNB), also one of Infinia's prestigious clients, won the 'Best Customer Engagement Award' for their loyalty program Life Rewards. Mrs. Latifa Badr Al-Sada, Head of Loyalty & Partnership Management, said: "We are proud to be the providers of Qatar's first total relationship loyalty program in the banking sector - QNB Life Rewards. We are always keen to reward our customers with innovative and high quality products, and moreover, the best service that customers can expect.''
Emirates NBD won an award for the 'Best CMO'. Accepting the award, Vikram Krishna, Head of Group Marketing and Customer Experience at Emirates NBD, said: "I am delighted to receive this recognition which caps an outstanding year of highly successful marketing campaigns that Emirates NBD has showcased. I dedicate this award to all my team members who never rest on their laurels to create innovative marketing solutions that address the everyday banking and non-banking requirements of our customers."

The Entertainer FZ LLC was also given the award for the 'Best Mobile Experience'. "We were delighted to win the 'Best Mobile Experience at the Customer Festival Awards. It's a wonderful acknowledgement of the Entertainer team's hard work in developing an App that so many of our loyal customers have embraced", said Donna Benton, Founder and CEO of the Entertainer.

Winners awarded in the celebration also include:
•Zain Jordan - Best Customer Brand
•Dubai Islamic Bank - Best Customer Experience
•Mumzworld.com - Best Online Customer Experience
•OSN - Best Social Media Strategy
•Saudi Investment Bank (WooW Rewards Program) - Best New Loyalty Program
•Landmark Group (Shukran) - Best Loyalty Program
•Pizza Hut Oman - Most Innovative Industry Application of Big Data.

Infinia is proud to be the title sponsor of the Customer Festival Awards, that is well recognized in the GCC, with a panel of judges consisting of experts who are well renowned and established in the field of consumer marketing, experience and engagement.

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